Victim Services, Support and Reform | Victims of Crime Victoria

The Crime
The Crime
- The effects of crime
  The effects of crime
  
  Beyond the direct harm caused by a crime, there are common emotional and physical effects that you may experience. You can get support.
- Types of crime
  Types of crime
  
  There are many different types of crime. If you are affected, you can take action.
- How to report a crime
  How to report a crime
  
  Find out your options for reporting a crime in Victoria.
- Reasons to report a crime
  Reasons to report a crime
  
  You may be worried about telling someone what happened, but there are good reasons for making a police report.
- If I am not ready to report the crime yet
  If I am not ready to report the crime yet
  
  Even if you are not ready to report a crime, you can still get help from the Victims of Crime Helpline.
- Keeping safe
  Keeping safe
  
  Your safety is important and, if you are affected by crime, there are things you can do to help improve it.
- Service standards you can expect
  Service standards you can expect
  
  We value diversity, inclusion and social justice, and are committed to treating people of all cultures, ethnicities, gender identities, sexual orientations, ages, abilities, and religions with dignity and respect.
- Get help
  Get help
  
  The Victorian Government’s Victims of Crime Helpline offers information, advice and support for you and your family.
Police Investigation
Police Investigation
- About the investigation
  About the investigation
  
  After a crime is reported to police, there is a police investigation.
- Making a statement
  Making a statement
  
  If you are the victim or witness of a crime, the police will ask you to make a detailed statement about what happened.
- Collecting evidence
  Collecting evidence
  
  As part of the investigation, the police collect evidence they will need to prove a case in court.
- Getting information about the investigation
  Getting information about the investigation
  
  You have a right to be kept informed.
Charges Laid
Charges Laid
- Laying charges
  Laying charges
  
  When police investigate a crime, they will decide on whether there is enough evidence to lay charges against an accused person.
- Summary and indictable offences
  Summary and indictable offences
  
  Criminal offences are divided into two types based on how serious they are.
- Bail and remand
  Bail and remand
  
  Most people who are charged with a crime get bail, which means they are released until the court case.
Going to Court
Going to Court
- Getting information about your court case
  Getting information about your court case
  
  Find out how to get information about court cases in Victoria.
- Summons and subpoenas
  Summons and subpoenas
  
  As a victim of crime, you may be called upon to be a witness in court.
- Types of courts
  Types of courts
  
  The court the case will go to depends on the type of crime that was committed and the age of the accused person.
- Getting ready for court
  Getting ready for court
  
  If you are a witness in the court case, you need to get ready for court.
- Giving evidence
  Giving evidence
  
  What to do when you have to give evidence at court.
- Victim Impact Statements
  Victim Impact Statements
  
  Telling the court about how the crime has affected you.
- The court's decision
  The court's decision
  
  At the end of a court case, important decisions are made about the verdict and any penalties.
- Financial assistance and compensation for victims of crime
  Financial assistance and compensation for victims of crime
  
  If you have been affected by a crime, you may be able to apply for financial assistance or seek compensation from the offender.
- Applying for financial assistance from VOCAT
  Applying for financial assistance from VOCAT
  
  Victims of violent crime in Victoria may be able to apply for financial assistance from VOCAT to help them with costs.
- Child and Youth Witness Service
  Child and Youth Witness Service
  
  A service to help children and young people who are witnesses at court.
After Court
After Court
- Appeals
  Appeals
  
  A guilty verdict is not always the end of the court process. Learn about how appeals work.
- While the offender is in prison
  While the offender is in prison
  
  Offenders may serve their sentence in a prison or youth justice centre in Victoria.
- Parole
  Parole
  
  An offender serving a sentence in prison may apply for parole – conditional release into the community after they have served their non-parole period.
- Post sentence scheme
  Post sentence scheme
  
  The post sentence scheme monitors some serious sex and serious violent offenders after the end of their sentence to help reduce risks of reoffending in the community.
- Victims Register – offender information
  Victims Register – offender information
  
  Victims can apply to receive updates about offenders who are sent to prison.

Victim Services, Support and Reform (VSSR), a business unit in the Department of Justice and Community Safety, delivers a range of support services for victims of crime, including the Victims of Crime Helpline, Victims Register, Child Witness Service, and Intermediary Program.

Victim Services, Support and Reform (VSSR), a business unit in the Department of Justice and Community Safety, delivers a range of support services for victims of crime, including the Victims of Crime Helpline, Victims Register, Child Witness Service, and Intermediary Program. It also funds the statewide Victims Assistance Program delivered by local community service organisations.

VSSR values diversity, inclusion and social justice, and is committed to treating people of all cultures, ethnicities, gender identities, bodily diversities, sexual orientations, ages, abilities, and religions with dignity and respect.

VSSR links victims to service systems, ensuring they receive personalised, timely and effective support to manage the effects of violent crime. VSSR also coordinates the government’s participation in the National Redress Scheme for Institutional Child Sexual Abuse. In addition, VSSR provides support for the Victims of Crime Consultative Committee, which provides advice to government on key issues affecting victims and is a platform for discussion between victim representatives and justice agencies.